{"id":31662,"date":"2025-02-19T14:02:26","date_gmt":"2025-02-19T14:02:26","guid":{"rendered":"https:\/\/alger16.dz\/?p=31662"},"modified":"2025-02-19T14:02:27","modified_gmt":"2025-02-19T14:02:27","slug":"poste-et-tic-un-portail-electronique-pour-prendre-en-charge-les-requetes-des-citoyens","status":"publish","type":"post","link":"https:\/\/alger16.dz\/?p=31662","title":{"rendered":"Poste et TIC: un portail \u00e9lectronique pour prendre en charge les requ\u00eates des citoyens"},"content":{"rendered":"\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"580\" height=\"350\" src=\"https:\/\/alger16.dz\/wp-content\/uploads\/2025\/02\/image-383.png\" alt=\"\" class=\"wp-image-31663\" srcset=\"https:\/\/alger16.dz\/wp-content\/uploads\/2025\/02\/image-383.png 580w, https:\/\/alger16.dz\/wp-content\/uploads\/2025\/02\/image-383-300x181.png 300w\" sizes=\"auto, (max-width: 580px) 100vw, 580px\" \/><\/figure>\n\n\n\n<p><strong>Le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications a annonc\u00e9 mardi dans un communiqu\u00e9 le lancement d&rsquo;un\u00a0portail pour la prise en charge des requ\u00eates des citoyens et ce, en\u00a0application des orientations du pr\u00e9sident de la R\u00e9publique, M. Abdelmadjid Tebboune visant une prise en charge optimale des pr\u00e9occupations des citoyens\u00a0\u00bb.<\/strong><\/p>\n\n\n\n<p>\u00ab\u00a0Dans le cadre de la mise en \u0153uvre des orientations du pr\u00e9sident de la R\u00e9publique visant une prise en charge optimale des pr\u00e9occupations des citoyens, le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications annonce le lancement du Portail de gestion des requ\u00eates accessibles via le lien: https:\/\/insat.mpt.gov.dz\u00a0\u00bb, pr\u00e9cise la m\u00eame source.<\/p>\n\n\n\n<p>Ce portail a pour objectif de \u00ab\u00a0faciliter le d\u00e9p\u00f4t des dol\u00e9ances et&nbsp;suggestions des citoyens outre les demandes d&rsquo;audience relatives au services de la poste et des t\u00e9l\u00e9communications en vue de leur traitement dans les meilleurs d\u00e9lais\u00a0\u00bb, ajoute la m\u00eame source.<\/p>\n\n\n\n<p>Et de souligner que la num\u00e9risation du processus de gestion des requ\u00eates des citoyens se veut \u00e9galement \u00ab\u00a0un moyen efficace \u00e0 m\u00eame d&rsquo;optimiser constamment la qualit\u00e9 des services fournis \u00e0 travers l&rsquo;analyse et l&rsquo;exploitation des indicateurs g\u00e9n\u00e9r\u00e9s par ce portail apr\u00e8s le traitement des pr\u00e9occupations soumises\u00a0\u00bb.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le minist\u00e8re de la Poste et des T\u00e9l\u00e9communications a annonc\u00e9 mardi dans un communiqu\u00e9 le lancement d&rsquo;un\u00a0portail pour la prise en charge des requ\u00eates des citoyens et ce, en\u00a0application des orientations du pr\u00e9sident de la R\u00e9publique, M. Abdelmadjid Tebboune visant une prise en charge optimale des pr\u00e9occupations des citoyens\u00a0\u00bb. \u00ab\u00a0Dans [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":31663,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[113],"tags":[228,1303,858],"class_list":["post-31662","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sciences-et-technologies","tag-abdelmadjid-tebboune","tag-poste","tag-tic"],"_links":{"self":[{"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/posts\/31662","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/alger16.dz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=31662"}],"version-history":[{"count":1,"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/posts\/31662\/revisions"}],"predecessor-version":[{"id":31664,"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/posts\/31662\/revisions\/31664"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alger16.dz\/index.php?rest_route=\/wp\/v2\/media\/31663"}],"wp:attachment":[{"href":"https:\/\/alger16.dz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=31662"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alger16.dz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=31662"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alger16.dz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=31662"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}